Čapí hnízdo Loyalty Programme
We are replacing the original loyalty scheme based on collecting tokens with the new Čapí hnízdo Loyalty Programme in the Bookolo app.
Simply download the Bookolo app and register using your email address. You should then always use this email address when making bookings on our website www.capihnizdo.cz.
Download the Bookolo app for Apple devices running iOS or for Android devices.
For every 50 Kč spent on your accommodation booking, you’ll earn 1 loyalty point, which will be automatically credited to your account at the end of your stay. Points can be collected for up to 24 months and redeemed for attractive rewards. You can look forward to private access to the SPA & Wellness centre with a bottle of Prosecco, relaxing massages, a three-course dinner for two including drinks, or even a free stay in selected room categories.
The more often you return to us, the more benefits await you.
Have you been collecting tokens? You won’t miss out on anything!
On 31 July 2026, we’ll be ending our current loyalty programme based on collecting physical tokens for stays.
From 1 August 2026, we’re switching to a new, modern points system. Under this system, you’ll collect points based on your total spend on accommodation, earning 1 point for every 50 Kč spent.
You’ll then be able to easily redeem these points for a wide range of attractive rewards and services at the resort.
However, you certainly won’t lose your collected tokens. We’ve made sure you have plenty of time to use them.
You can conveniently exchange all your existing tokens for the resort’s premium services by 31 July 2027 at the latest.
Depending on the number of tokens you hold, you can choose from the following options:
- 1 token: Access to the wellness centre (150 mins for 2 people)
- 2 tokens: Relaxation massage (90 mins)
- 3 tokens: Private hire – 4 hours at the Romantic SPA
- 4 tokens: Room upgrade to a Duplex Room (subject to availability)
- 5 tokens: Room upgrade to a luxury Duplex Suite (subject to availability)
When booking your next stay, simply let us know which reward you’d like to redeem your tokens for.
If you have any questions about the new points system or redeeming your old tokens, our reception team is here to help.
Thank you for being part of our story
We believe that the new apartments and the new loyalty programme will give you even more reasons to return to the Čapí hnízdo Resort.
We look forward to your next visit and to the shared experiences that lie ahead.